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Cluster Golf Event Coordinator

2 months ago


Ilkeston, United Kingdom Delta Hotels by Marriott Breadsall Priory Country Club Full time
About the Role

We are seeking a highly skilled and experienced Golf and Group Events Coordinator to join our team at Delta Hotels by Marriott Breadsall Priory Country Club. As a Golf and Group Events Coordinator, you will be responsible for coordinating and executing golf and group events across our cluster of 7 hotels.

Key Responsibilities
  • Respond to all golf and group event inquiries across various channels for the cluster of 7 hotels
  • Build strong relationships with Golf Wholesales, Sports Agents, and Teams
  • Accurately forecast golf and sport group room, green fee revenue, and catering
  • Proactively cross-reference lead opportunities within the cluster for both these segments or other Marriott properties where appropriate
  • Coordinate all customer requirements, including communication and completing verbally and in writing with the customer the details of an event until handover to the on-property team
  • Execute Marriott Golf Promotional windows and Golf Powerup week events
  • Provide cluster-level support to all hotels as required and requested for the golf and sport segment
  • Training and execution of 59 Club Golf inquiry standards, continually review and agree improvement actions to ensure benchmark percentage is exceeded
  • Ownership for the management and conversion of assigned enquiries from Sports Teams, Wholesale, Society, and Corporate Golf Days (Worsley Park, Tudor Park, Breadsall & St Pierre for Corporate Golf Days only)
  • Whilst the role will predominately be focused on golf and group events, you may be required to support with other event inquiries and bookings
Requirements
  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • The ability to think outside of the box and upsell to create memorable events
  • Planning, multi-tasking, and time-management skills
  • Previous experience in a similar role would be an advantage but not essential
What We Offer
  • An hourly rate of £13.58 ensuring you are paid for every hour worked
  • A quarterly bonus scheme
  • Golden Circle points which transfer into gifts that you choose
  • A comprehensive benefits package including health and wellbeing, meals, uniform and dry-cleaning service, discounts, travel, holidays, pay, health, pension, and life assurance
  • Flexibility to achieve a work-life balance
  • Access to our Take Care Emotional Wellbeing Resources and Associate Assistance Service
  • Comprehensive training and development programs
  • Career progression opportunities are endless as the #1 leader in hospitality worldwide
  • Awards and recognition celebrations
  • A monthly calendar of associate-focused and fun events