Public Transport Operator

15 hours ago


Cambridgeshire and Peterborough, United Kingdom National Express Group PLC Full time

**Job Summary:

We are seeking an experienced Coach/Driver to join our team at National Express Group PLC. As a key member of our operations, you will be responsible for driving coaches on scheduled routes, ensuring timely arrivals and departures, and providing exceptional customer service.

The successful candidate will have a strong understanding of the importance of punctuality, safety, and customer satisfaction. They will also possess excellent communication skills, both verbal and written.

This role may involve assisting with minor maintenance tasks and reporting any defects or issues to the relevant authorities.

**Key Responsibilities:**

  • Drive coaches on scheduled routes, ensuring timely arrivals and departures.
  • Provide exceptional customer service, responding to queries and resolving issues promptly.
  • Conduct pre- and post-trip vehicle checks, reporting any defects or concerns.
  • Assist with minor maintenance tasks as required.
  • Collaborate with colleagues to ensure seamless service delivery.

Benefits:

  • Free bus and coach travel for yourself and a nominated person.
  • Complimentary coach travel for a spouse or partner.
  • 50% discount on full fares for friends and family.
  • A company pension scheme.
  • Lifetime assurance.
  • Access to an Employee Assistance Programme (EAP).


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