Lead Table Service Professional

2 weeks ago


London, Greater London, United Kingdom Dorchester Collection Full time

As a Lead Table Service Professional at Alain Ducasse at The Dorchester, you will be responsible for delivering exceptional service to our guests. This role requires a strong understanding of food and beverage knowledge, as well as the ability to work effectively with both the culinary and sommelier teams.

Key Responsibilities
  • To ensure that all guests receive an exceptional dining experience, including timely delivery of food and drinks.
  • To maintain a high level of knowledge about our menu offerings and be able to make informed recommendations to guests.
  • To work closely with the culinary team to ensure that dishes are presented in a visually appealing manner.
  • To provide excellent customer service, responding promptly to guest inquiries and resolving any issues in a professional and courteous manner.

We offer a competitive salary of £45,000 per annum, plus benefits such as 50% off at bars and restaurants within all of our Dorchester Collection hotels, complimentary stays with breakfast included in all 9 Dorchester Collection hotels, and a £1,000 Refer a friend bonus scheme.

Requirements
  • A strong passion for delivering exceptional service and a commitment to providing a world-class experience for our guests.
  • Excellent communication skills, with the ability to work effectively with colleagues from diverse backgrounds.
  • A proven track record of success in a similar role, with a strong understanding of food and beverage knowledge.
  • The ability to work flexibly and adapt to changing circumstances, including weekends and holidays.

Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Lead Table Service Professional, you will have the opportunity to bring these values to life and contribute to the success of our hotel.



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