Customer Service Champion
3 weeks ago
At Booker Group, we are committed to delivering exceptional customer service and providing our customers with a world-class shopping experience.
Job OverviewThis exciting opportunity as a Customer Service Champion is ideal for individuals who thrive in a fast-paced environment and possess excellent communication skills.
As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of service, from navigating the store to resolving any issues that may arise.
We are looking for someone with a real can-do attitude who is passionate about going the extra mile for our customers. If you have experience within the Wholesale or Retail environment, this could be the perfect opportunity for you to take your career to the next level.
About the RoleYou will work 24 hours per week with shifts Monday, Wednesday, Friday, and Saturday. As part of our dynamic team, you will contribute to creating a welcoming atmosphere for our customers, ensuring their needs are met promptly and efficiently.
As a Customer Service Champion, you will be responsible for:
- Providing excellent customer service and resolving any queries or concerns
- Assisting customers in finding the products they need, ensuring they are satisfied with their shopping experience
- Maintaining a clean and organized store environment, adhering to health and safety standards
To be successful in this role, you should have:
- A proven track record of delivering exceptional customer service
- Excellent communication and interpersonal skills
- The ability to work effectively in a fast-paced environment
- A can-do attitude and willingness to go the extra mile for our customers
At Booker Group, we offer a competitive salary of £26,000 per annum, plus a range of benefits, including:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year
At Booker Group, we are committed to providing our employees with a positive and supportive work environment. We believe in investing in our people, offering training and development opportunities to help you grow and succeed in your career. Join us and become part of a dynamic team dedicated to delivering exceptional customer service.
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