Retail Team Lead

13 hours ago


Cambridge, Cambridgeshire, United Kingdom Starbucks Full time
Role Overview

This role involves leading a team in a busy retail environment, managing daily store operations and maintaining high standards of customer service.

As a Shift Supervisor, you will be responsible for supporting the Store Manager in achieving business objectives, leading by example and setting the tone for a positive and productive work environment.

The ideal candidate will have excellent communication skills, be able to multitask and maintain accuracy in all aspects of their work. A salary of £12,750 per annum is offered, plus quarterly bonus incentives.

Key Responsibilities:

  • Lead and manage a team of retail staff
  • Maintain high standards of customer service and sales performance
  • Support the Store Manager in achieving business objectives
  • Manage stock levels, inventory and visual merchandising
  • Ensure compliance with company policies and procedures

Requirements:

  • Excellent communication and leadership skills
  • Able to work well under pressure and meet deadlines
  • High level of accuracy and attention to detail
  • Familiarity with point-of-sale systems and cash handling procedures
  • A willingness to learn and adapt to new situations

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