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Assistant Branch Manager

2 months ago

Belvedere, United Kingdom Procure Recruitment Group Limited Full time

**Job Summary**

Procure Recruitment Group Limited is seeking a dynamic and experienced Assistant Branch Manager to oversee the day-to-day operations of our retail location. As a key member of our team, you will be responsible for leading the branch team, driving sales, and ensuring exceptional customer service.

**Key Responsibilities**

  • Manage the branch in the absence of the Depot Manager, ensuring seamless operations and customer satisfaction.
  • Take a lead role in the operational running of the depot, driving sales and developing customer accounts.
  • Team management and motivation: Lead and motivate the branch team, providing guidance and support as needed. Assist in recruitment and training of new staff members.
  • Assist in supplier agreements at branch level.
  • Branch sales team and account management: Collaborate with the sales team to ensure exceptional customer service and address any customer concerns or escalations promptly. Build and maintain strong relationships with key customers, understanding their needs and preferences to enhance customer satisfaction.

**Requirements**

  • At least 3 years of experience in a sales and/or operational role, with experience in internet/online trading.
  • Commercial awareness and good business acumen.
  • Confidence to motivate a team, manage under pressure, and problem-solve with the ability to make sound decisions in a fast-paced environment.
  • Proactivity and customer focus to drive sales with the interests of the company at heart.
  • Willingness to travel occasionally to attend meetings and training.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM software.

**What We Offer**

A highly competitive remuneration package and huge progression opportunities.