Receptionist/assistant

Company Overview

River Solutions Group is a family-run business established in 1995, specializing in providing high-quality hardware solutions for various industries. We are a leading supplier of innovative and durable products, ensuring that our clients receive the best in terms of both quality and service. Our commitment to excellence and customer satisfaction has made us a trusted partner for businesses across the UK.

Job Summary

River Solutions Group is seeking a dedicated and proactive Reception Assistant to join our dynamic team. The Reception Assistant will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role offers a great opportunity to gain exposure to various aspects of our business, including sales and procurement, and can serve as a stepping stone to a career in sales.

Key Responsibilities
- **Reception Duties**:

- Greet visitors and clients in a warm and professional manner.
- Answer and direct phone calls, taking messages as necessary.
- Manage incoming and outgoing mail and deliveries.
- Maintain a clean and organized reception area.
- **Administrative Support**:

- Assist with general administrative tasks, including data entry, filing, and photocopying.
- Schedule and coordinate meetings and appointments.
- Manage office supplies inventory and place orders as needed.
- **Web Search and Price Comparison**:

- Conduct web searches to compare prices of products and services.
- Provide detailed reports and recommendations based on research findings.
- **Sales Support**:

- Assist the sales team with customer inquiries and order processing.
- Prepare and send quotations to clients.
- Maintain accurate records of customer interactions and transactions.
- **Additional Duties**:

- Support various departments with ad-hoc tasks and projects as required.
- Assist in organizing company events and meetings.

Qualifications and Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to conduct thorough web research and present findings clearly.
- A proactive and positive attitude with a willingness to learn and take on new challenges.
- Interest in developing a career in sales is a plus.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity for career growth and development within the company.
- Friendly and supportive work environment.
- Exposure to various aspects of the business, providing a solid foundation for a career in sales.

Pay: £11.17-£11.88 per hour

**Benefits**:

- Casual dress
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Belvedere: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person