Casino Operations Manager

3 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time
Casino Manager Opportunity

Grosvenor Casinos is seeking a highly skilled and motivated Casino Manager to join our team at Stockton-on-Tees. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.

Key Responsibilities:
  • Lead a high-performing team of multi-skilled employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage.
  • Develop and implement business plans to drive casino profitability, sales, and customer satisfaction.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Ensure compliance with all regulatory requirements, particularly the Gaming Commission licensing requirements.
  • Proactively drive sales, control margin and costs, and deliver exceptional customer experiences.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Induction program to ensure a smooth transition into the role.
  • Learning and development opportunities to enhance your skills and knowledge.
  • A supportive and nurturing work environment.

Grosvenor Casinos is committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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