Casino Operations Manager

4 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time
Casino Manager Opportunity

Grosvenor Casinos is seeking a skilled and ambitious Casino Manager to join our team at Stockton-on-Tees. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.

Key Responsibilities:
  • Lead a high-performing team to achieve business objectives and deliver exceptional customer experiences.
  • Develop and implement business plans to drive revenue growth, improve customer satisfaction, and enhance the overall gaming experience.
  • Collaborate with the management team to drive performance across all areas of the casino, including finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Proactively drive sales, control margin and costs, and ensure compliance with all regulation, particularly the Gaming Commission licensing requirements.
What We Offer:
  • A competitive salary and benefits package.
  • A comprehensive induction program to ensure your success.
  • Opportunities for learning and development with experienced industry professionals.
  • Exciting project work to make a meaningful impact on our business.
  • A people-focused culture that supports your growth and well-being.

Grosvenor Casinos is committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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