Patient Service Coordinator for Critical Care Units

3 days ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

We are seeking a highly organized and communicative Patient Service Coordinator to join our team in the Adult Critical Care unit at Nottingham University Hospitals NHS Trust.

The successful candidate will work as part of a multi-disciplinary team, demonstrating initiative and effective communication skills both verbally and in writing.

A key responsibility of this role is to complete necessary documentation and input data on patient administrative systems (PAS) for admissions, transfers, deaths, and discharges. This includes updating patient information as required and checking unit bed state and recording all patient activity.

This role requires excellent computer literacy and typing skills, with full training provided to use hospital systems. You will also be expected to manage stock of medical and nursing documentation, order new supplies or photocopy templates as necessary.

Effective communication with GP surgeries, theatre staff, and shift charge is crucial in coordinating bookings and cancellations of elective patients. Additionally, you will be responsible for logging on to the NHS Strategic Tracing Service to accurately trace details of patients' general practitioners, dates of birth, and other information where necessary.

We are looking for someone who is calm and well-organized, able to prioritize tasks effectively, and demonstrate a flexible approach towards working Monday to Sunday with daytime hours currently but potentially including cross-site cover and different shift patterns.

The salary for this position is approximately £25,000 - £30,000 per annum, depending on experience.



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