Product Training Specialist

1 day ago


Leeds, Leeds, United Kingdom Tussell Limited Full time
About the Role

We are seeking a highly skilled Product Training Specialist to join our team at Tussell Limited.

The successful candidate will be responsible for delivering high-quality training sessions to users, including one-to-one and group sessions. You will also provide system demonstrations to prospective clients in both English and Mandarin, requiring native-level proficiency in the latter language.

This role involves presenting at sales meetings and demonstrating system functionality at large healthcare conferences. As an expert in the system, you will support user groups, meet training needs, conduct analysis, and troubleshoot issues.

Key Responsibilities:

  • Deliver training to users across various health and social care settings
  • Provide system demonstrations to prospective clients, showcasing system capabilities and benefits
  • Presentation at sales meetings and healthcare conferences to promote our solutions
  • Support user groups and meet training needs to ensure seamless adoption of our system
  • Analyze and troubleshoot issues to maintain optimal system performance

Requirements:

  • Native-level proficiency in Mandarin required
  • Excellent communication skills to effectively engage with users and stakeholders
  • Ability to think on your feet and adapt to changing situations
  • Background in a training or customer-facing role, preferably in the digital health sector
  • Full UK driving licence for frequent travel between locations
  • Minimum of eight C grades at GCSE and minimum of CCC at A-level for academic excellence

Benefits:

  • A competitive salary of £60,000 per annum, reflecting the importance of this role
  • Ongoing annual pay reviews to ensure fair compensation for exceptional performance
  • Flexible working hours to maintain work-life balance, without compromising job responsibilities
  • A generous holiday entitlement, allowing for regular breaks and relaxation time
  • Opportunities to travel internationally, expanding professional horizons and networks
  • Comprehensive life insurance and BUPA Health, Dental, and Travel cover for added peace of mind


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