Trade Counter Specialist

2 days ago


Exmouth, Devon, United Kingdom Cooper Golding Limited Full time
About the Role

We are seeking a highly motivated and experienced Trade Counter Sales and Customer Service Representative to join our team at Cooper Golding Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and developing strong relationships with our customers.

Key Responsibilities
  • Sales and Customer Service: Ensure customers receive polite, efficient service and satisfaction. Provide product advice and support to customers and colleagues. Offer flexible service, both on-site and at customers' homes.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, services, and market trends to provide expert advice to customers.
  • Sales Techniques: Encourage and implement effective sales techniques, such as linked selling, to drive sales growth.
  • Customer Relationships: Foster strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Teamwork: Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
Requirements
  • Experience: Proven track record in sales, with a proactive approach to winning and growing new business.
  • Customer Service: Strong background in customer relationship management, developing true partnership approaches, and providing excellent product advice.
  • Product Knowledge: Experience in the kitchen/bathroom, plumbing and heating trade with an understanding of products, services, and market trends.
What We Offer
  • Salary: Up to £30k DOE.
  • Company Perks: National scheme for retailer discounts.
  • Benefits: Length of service, increased entitlement of 1 day after 10 years and a further day for every 5 years. Holiday entitlement, 30 days including Bank Holidays. Maternity/Paternity Pay, after qualifying period and terms. Life Assurance, x3 Annual Salary. Pension (Scottish Widows), 4% Company, after qualifying period. Staff Discount, after qualifying period. Training and career progression.


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