Operations Manager for Vulnerable Populations

2 weeks ago


Eastbourne, East Sussex, United Kingdom AWD online Full time

**Job Title:** Senior Community Services Specialist

AWD online is a well-established organisation based in East Sussex, providing holistic community and residential services and support to survivors of domestic abuse. We are seeking a highly skilled Senior Community Services Specialist to join our team as Service Manager for our Multiple Compound Needs (MCN) service.

The successful candidate will have a comprehensive understanding of multiple compound needs, working knowledge of domestic abuse, and good team development and coaching experience. You will promote the work undertaken and ensure that survivors are supported appropriately in accordance with legislation, policy guidelines, and best practice.

We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience, and a range of benefits, including flexible working hours and opportunities for professional development.

**Key Responsibilities**

  • Manage the day-to-day running of the MCN service, ensuring appropriate use of resources, people, and funds.
  • Develop and implement local and service-wide strategies and objectives.
  • Participate in key strategic stakeholder forums to actively seek and identify opportunities for new innovations to provide additional services for survivors engaged with the MCN service.

**Required Skills and Qualifications**

  • Due to the gender-specific nature of this role, applications can only be accepted from women candidates.
  • A good working knowledge of domestic abuse and survivor's experience.
  • Strong knowledge and understanding of principles underpinning effective delivery of services that meet the needs of vulnerable and complex women.

**Benefits**

  • Flexible working hours, including part-time hours and weekend shifts.
  • Opportunities for professional development and training.
  • A supportive and inclusive work environment.


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