IT Technology Support Specialist

14 hours ago


Stafford, Staffordshire, United Kingdom Capita Full time

Job Role:

IT Technician

At Capita, we are seeking a skilled IT Technician to join our team. As an IT Technician, you will provide technical support and maintenance for our ICT systems across various schools.

Key Responsibilities:

  1. Provide scheduled technical maintenance and support for ICT systems
  2. Involvement in larger installations in schools in line with documented project plans
  3. Provide reactive IT support as required, including telephone support, remote support, site visits, and assistance with hardware quotations
  4. Research and document development projects and procedures for the team in line with strategic objectives for the business

Requirements:

  1. Strong customer service skills
  2. An interest in IT and a career in this area
  3. Ideally some form of qualification in IT (GCSE/A Level), although this is not essential
  4. Happy to work term time only
  5. Full UK licence with access to own vehicle

About Capita:

Capita is a joint venture company between Capita and Staffordshire County Council. We work in partnership with schools, academy trusts, and Local Authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment, and is given expert guidance to realise their full potential.

What We Offer:

  • Salary of £19,355 (full-time is £22,544, but this is a term-time only contract)
  • A term-time only contract, with no work during school holidays
  • The opportunity to develop and learn the role of IT Support
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company-matched pension, life assurance, a cycle-to-work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and other benefits
  • Voluntary benefits designed to suit your lifestyle
  • Access to our Employee Network Groups

What's Next:

We are an equal opportunity and Disability Confident employer. If you need the job description or application form in an alternative format, or if you'd like to discuss other changes or support you might need, please email us at or call 07784 237318. For more information, visit our Capita Careers website.



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