Insurance Claims Processor

4 weeks ago


Bristol, Bristol, United Kingdom Direct Line Group Full time
About Our Company

Direct Line Group is a leading provider of legal services, committed to making law easy and accessible to everyone. With over 50,000 customers each year, we offer a range of services including personal injury, employment, property, inheritance, and contract litigation.

We are currently seeking an experienced Insurance Claims Processor to join our team on a full-time and permanent basis.

This role can be based in one of our offices in Bristol, Leeds, or Bromley.

The Job Description:
  • Sorting, collecting, and allocating post, including extracting USBs and CDs.
  • Completing routine claim processes, checking claim forms, and instructing enforcement officers.
  • Reviewing large files and documents to identify key facts, dates, and document types.
  • Providing telephony support, such as chasing overdue payments, taking messages, and making courtesy calls.
  • Managing documentation, printing, scanning, and uploading documents to our case management system.
What We Offer:

A competitive salary of around £25,000 - £30,000 per annum, depending on experience.

A generous holiday allowance and opportunities for career development.

A hybrid working arrangement, allowing you to work from home and in the office.

Location:

Bristol (BS1 6JX), Leeds (LS1 4AZ), Bromley (BR1 1DP)

Hybrid working: 3 days from home, 2 days from the office

Requirements:
  • Previous experience in a similar role.
  • Excellent communication and organizational skills.
  • Ability to work accurately and efficiently in a fast-paced environment.


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