Retail Manager Position

2 days ago


South Ruislip, Greater London, United Kingdom Royal Trinity Hospice Full time
About the Role

The Royal Trinity Hospice is seeking a Shop Manager to oversee the efficient operation of our Streatham Hill charity shop.

As a Shop Manager, you will be responsible for motivating and leading our team, driving sales performance, and providing excellent customer and donor service.

You will manage the stockroom and shop floor, merchandise, and create impactful visual displays to promote our work.

Key Responsibilities
  • Motivate and lead the team to achieve sales targets
  • Manage stockroom and shop floor operations
  • Develop and implement visual merchandising strategies
  • Engage with hospice and retail campaigns
  • Act as an ambassador to promote our work

About You

To be successful as a Shop Manager, you will need:

  • Retail experience in the commercial or charity sectors
  • Excellent communication and customer service skills
  • Leadership and motivational skills
  • Knowledge of the charity retail sector
  • Good literacy and numeracy skills

What We Offer

We offer a competitive salary, performance-related bonus, and a range of benefits, including:

  • Salary of £28,400 to £32,230 per annum
  • Performance-related bonus
  • Generous annual leave entitlement
  • Pension scheme with employer contributions
  • Occupational maternity, paternity, shared parental, and adoption pay enhanced above statutory minimum
  • Cycle to work scheme and interest-free season ticket loans available
  • Free eyesight tests for DSE users and contribution towards cost of glasses
  • 25% store discount in Trinity shops
  • Life assurance cover

Equal Opportunities

Royal Trinity Hospice is committed to promoting equal opportunities in employment and welcomes applications from people of all backgrounds.



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