Customer Service Liaison

3 weeks ago


Wakefield, Wakefield, United Kingdom AFI group of companies Full time

About AFI-Rentals

We are a leading provider of access solutions with over 6,000 machines available for hire by the construction industry alongside accredited training.

Role Overview

We are currently looking for a motivated B2B Inbound Coordinator to maintain contact with our busy customer base, operating from our Wakefield site to support the growing demand within the business.

Key Responsibilities

  • Take responsibility for all inbound calls while supporting two fellow inbound team members
  • Work in conjunction with 20 other sales team members based in the Wakefield/Rotherham sales office
  • Provide site equipment for some of the largest construction projects in the UK
  • Resolve customer queries using extensive product knowledge
  • Support colleagues who are working towards completing an apprenticeship

What We Offer

The salary for this role is £25,000 plus bonus, healthcare, and pension.

About the Team

We build success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you.



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