Commercial Liaison Specialist

2 weeks ago


Bristol, Bristol, United Kingdom Anaphite Full time

We believe creative chemistry will accelerate the energy transition. Our mission is to decarbonise and improve battery production by helping the industry shift to dry electrode coating.

About the Role:

The successful candidate will have extensive experience building relationships with customers, partners, or suppliers to deliver on strategic goals. They will be able to demonstrate credibility in both technical and commercial environments across different levels of seniority.

Key Responsibilities:

  • Present and explain Anaphite's offer and its advantages to existing and new customers at trade shows and in meetings;
  • Build and maintain relationships with new and existing customers and suppliers, championing the benefits of Anaphite's technology;
  • Develop Anaphite's customer service and sales processes working with the Operations and Finance Teams;
  • Work intimately with customers to understand their needs, requirements, and processes. Represent the voice of the customer internally in Product Development, defining requirements for customer delivery and developing customer-specific value propositions;
  • Develop and deliver customer account plans with the Commercial & Partnerships Lead. Champion the use of Anaphite's CRM system to effectively track, report, forecast, and plan commercial opportunities;
  • Support the Commercial & Partnerships Lead and CEO in developing and negotiating commercial and legal agreements;
  • Support Marketing and Communications Manager to produce content for public and customer marketing and communications campaigns;
  • Schedule customer projects including timelines and resource planning with Team managers;
  • Manage customer projects to completion by working closely with the technical teams and Operations to ensure timely delivery. Ensure compliance with data and quality control processes;
  • Provide excellent customer service to Anaphite's customers;
  • Deputise for Commercial & Partnerships Lead where necessary and
  • International travel to represent Anaphite at events and in customer and supplier interactions.

**Required Skills and Qualifications:** Bachelor's Degree in Business Administration or Management, Science, or Engineering or equivalent experience. Extensive experience building relationships with customers, partners, or suppliers to deliver on strategic goals.

Benefits:

  • Base Salary: £42,325 - £55,000 annually depending on experience;
  • Learning and development for career progression - opportunities to attend conferences, mentorship, and chartership opportunities, paid study leave, participate in outreach activities, and give back to the community;
  • Compelling sign-on share options bonus with the potential for significant future value - we want you to be rewarded for Anaphite's success;
  • Vitality health insurance package including dental, optical, mental, and general health;
  • Discounts and rewards through our Vitality app such as gym memberships, Headspace app, and much more;
  • Work/life balance (enhanced maternity, paternity, and adoption leave, paid bereavement leave, enhanced sick pay);
  • Free on-site parking;
  • Flexible working outside of core hours 10am-4pm;
  • £500 towards relocation expenses, if applicable;
  • Referral scheme if you recommend colleagues to the organisation;
  • 25 days holiday plus 8 statutory bank holidays (increasing up to 30 days with continuous service);
  • Electric car scheme (Salary Sacrifice);
  • Weekly fruit delivery & breakfast club;
  • Anaphite pension scheme and
  • Anaphite regular socials.


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