Community Tech Support Specialist

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Vast Services: Investing in communities Full time
Digital Champions for Older Adults

We are seeking a compassionate and tech-savvy individual to join our team as a Digital Friend, supporting older adults in developing digital skills and confidence.

As a Digital Champion, you will work closely with participants at our monthly Tea & Tech sessions, providing one-on-one support and guidance on using digital devices. You will also help them explore how technology can enhance their daily lives.

No prior technical expertise is necessary; we provide comprehensive training to ensure your success in this role. Personal experience with digital devices is a plus, but not required.

Key Responsibilities:

  • Offer patient and helpful digital support to older adults
  • Listen actively and provide guidance on using digital devices
  • Help individuals develop basic digital skills and confidence

Requirements:

  • Patient and willing to help others
  • Excellent communication skills
  • Able to offer support to individuals

Benefits:

This is an excellent opportunity to gain valuable experience in community tech support while making a positive impact on the lives of seniors.



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