Waste Porter Operative

4 weeks ago

Middlesbrough, Middlesbrough, United Kingdom Serco Full time

Job Title: Waste Porter Operative

Job Summary:

We are seeking a skilled Waste Porter Operative to join our team at James Cook University Hospital. As a Waste Porter Operative, you will be responsible for providing a comprehensive and efficient portering service, ensuring patient care and customer service are at the forefront of service provision.

Main Responsibilities:

  • Ensure all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
  • Operate tow tractors, collecting and transporting goods/waste.
  • Support the provision of adequate supplies of fluids to Wards when required.
  • Responsible for the Collection/transfer of refuse, including Clinical refuse and special waste such as limbs and cytotoxic waste.
  • Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
  • Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
  • Undertake duties as identified by the Porter Patient Ambassador and management.
  • Performance targets to be achieved to agreed standards.
  • Assist in maintaining appropriate records in line with service delivery.
  • Ensure safe working practices are always maintained.
  • Advise the Porter Team Leader of any issues associated with the back of house Portering services.
  • Ensure all Portering equipment is in a clean and hygienic condition.
  • Report any potential Health and Safety issues or improvements.
  • Report any defects/issue of equipment.
  • Any other ad hoc duties as requested by the Patient Services Manager.

Requirements:

  • This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift/carry/operate cleaning machinery.
  • NVQ or Equivalent Qualification.
  • Ability to read, write, and converse clearly in English.
  • Basic awareness of Health & Safety working practices.
  • Previous experience working within a hospital or service environment.
  • Customer service skills including clear verbal communication.
  • Understand the importance of patient care, infection control, and safety.
  • IT Literate to support innovation.

What We Offer:

  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family, including Employee Assistance Programme, Simply Health Plans, and more.
  • Access to a huge range of discounts and exclusive deals, including Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts, including cinema, Merlin entertainment, and online shopping, and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

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