Porter Operative
4 weeks ago
Job Title: Waste Porter Operative
Job Summary:
We are seeking a highly motivated and organized Waste Porter Operative to join our team at James Cook University Hospital. As a key member of our Portering Services team, you will be responsible for providing a comprehensive and efficient Portering service to patients, staff, and visitors.
Main Responsibilities:
- Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
- Operate tow tractors, collecting and transporting goods/waste.
- Support the provision of adequate supplies of fluids to Wards when required.
- Responsible for the Collection/transfer of refuse, including Clinical refuse and special waste such as limbs and cytotoxic waste.
- Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
- Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
- Undertake duties as identified by the Porter Patient Ambassador and management.
- Performance targets to be achieved to agreed standards.
- Assist in maintaining appropriate records in line with service delivery.
- Ensure safe working practices are always maintained.
- Advise the Porter Team Leader of any issues associated with the back of house Portering services.
- Ensure all Portering equipment is in a clean and hygienic condition.
- Report any potential Health and Safety issues or improvements.
- Report any defects/issue of equipment.
- Any other ad hoc duties as requested by the Patient Services Manager.
Requirements:
- This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift/carry/operate cleaning machinery.
- NVQ or Equivalent Qualification.
- Ability to read, write, and converse clearly in English.
- Basic awareness of Health & Safety working practices.
- Previous experience working within a hospital or service environment.
- Customer service skills including clear verbal communication.
- Understand the importance of patient care, infection control, and safety.
- IT Literate to support innovation.
What We Offer:
- Up to 6% contributory pension scheme.
- Days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family, including Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals, including Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts, including cinema, Merlin entertainment, and online shopping, and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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