HR Assistant
1 month ago
We are seeking a highly organized and detail-oriented HR Administration Assistant to join our team at Sodexo. As a key member of our HR Shared Service Centre, you will provide administrative support to our business, ensuring efficient and responsive service delivery.
Your primary responsibilities will include:
- Providing a helpful and customer-friendly HR Administration service to all employees and customers via phone, email, and webchat functions
- Working to continually improve the service provided to our customers
- Management of individual and team workflow to ensure all service requests are managed to meet/exceed agreed SLAs
- Ensuring all service requests are logged accurately in the PeopleServices workflow system
- Seeking support from HR Leads for advice with complex queries, escalating any potential issues to HR Team Leader
- Providing support to the wider business for general HR-related queries and team-specific process queries
To be successful in this role, you will have:
- Good verbal and written communication skills, including an excellent telephone manner
- Strong attention to detail with an ability to identify improvement areas in processes, service, and customer experience
- Awareness of goals and standards, with the ability to follow tasks through to ensure quality and PeopleServices standards are met
- Well-organized with the ability to work accurately to tight deadlines
- Strong understanding and respect for confidentiality
- Able to work cooperatively within a team and on own initiative
- Proficient user of Microsoft Office programs
We offer a dynamic work environment, performance bonus, and contributory pension scheme. We are a Disability Confident Leader employer, committed to changing attitudes towards disability and making sure disabled people have the chance to fulfill their aspirations.
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HR Generalist
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HR Generalist
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HR Generalist
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HR Operations Manager
4 weeks ago
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HR Operations Manager
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HR Operations Manager
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Executive Assistant
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1 month ago
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