Senior Operations Manager

1 month ago


London, Greater London, United Kingdom Fitness First Ltd Full time

About Us: At Fitness First Ltd, we are passionate about health and fitness, driving transformative results in our communities. We bring enthusiasm, energy, and dedication to everything we do, inspiring others to discover their own passion for wellness. As a key member of our leadership team, you will play a critical role in ensuring operational standards, health & safety, and commercial performance across multiple locations.

Key Responsibilities:

  • Taking ownership of Duty Management responsibilities, including ensuring compliance with company policies and procedures.
  • Utilizing data insights to deliver exceptional customer experiences.
  • Maintaining high standards of cleanliness and hygiene within our clubs.
  • Developing and implementing effective training programs to enhance team performance.
  • Fostering open communication channels with new starters, at-risk members, and those who have booked onboarding sessions.

Bonus Scheme: A competitive bonus structure based on individual KPIs and club performance. Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services. Health and Wellness: Complimentary gym membership for yourself and a discount for your family member. Professional Development: Opportunities for ongoing professional development and career advancement. Estimated Salary: £45,000 - £60,000 per annum.



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