Customer Service Representative
3 weeks ago
At Tesco Partners, we pride ourselves on being a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Our core purpose is 'Serving our customers, communities and planet a little better every day.'
SalaryThe estimated salary for this role is £20,000-£23,000 per annum, depending on location and experience. This includes 20 days' holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
Job DescriptionThis is an exciting opportunity to join our team as a Sales Colleague in one of our stores. As a Sales Colleague, you will play a key role in helping to serve our shoppers better every day. You will be responsible for providing excellent customer service, maintaining high standards of store appearance, and working collaboratively with colleagues to achieve sales targets.
You will have the opportunity to work across the store in our service, picking and replenishment areas where required. You will also be involved in seasonal, community, and charity events, creating a great inclusive atmosphere. Additionally, you will be expected to handle products with care to maintain quality and ensure they reach customers in the best condition.
Key Responsibilities- Provide exceptional customer service to drive sales and customer satisfaction
- Maintain high standards of store appearance and housekeeping
- Work collaboratively with colleagues to achieve sales targets
- Handle products with care to maintain quality and ensure they reach customers in the best condition
- Participate in seasonal, community, and charity events to create a great inclusive atmosphere
To succeed in this role, you will need to possess excellent communication and interpersonal skills. You should be able to build rapport with customers, meaning they leave the store having experienced a great shopping trip. You will also need to be well-presented, punctual, and ready to be a brand ambassador at all times.
In addition to these essential skills, you should have a strong work ethic, be flexible, and willing to learn. You will be expected to work towards achieving individual and team objectives, while maintaining a positive attitude and contributing to a safe and respectful work environment.
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