Aftersales Team Lead

4 weeks ago


Southampton, Southampton, United Kingdom Silcom Recruitment Limited Full time

The Role: Silcom Recruitment Limited has a great opportunity available for an experienced Aftersales Manager to join their team based in Southampton. The ideal candidate will have a proven track record in motor trade aftersales management or similar and come from a technical background with the ability to support the workshop and front of house staff within the dealership.

**Responsibilities & Requirements:**

  • A comprehensive understanding of modern dealership aftersales processes is required.
  • Manage the aftersales team to ensure all agreed customer service targets are met, maintaining the brand experience.
  • Ensure effective collaboration between the aftersales team and other departments.
  • Create, agree, and control sales, merchandising, recruitment, advertising, and sales promotion plans to support the achievement of service and parts department plans and budgets.

This exciting position comes with a competitive salary of £60,000 per annum, company car, and over performance bonuses. Working hours are Monday to Friday 8:00am – 18:00pm. If you believe you have the necessary knowledge, experience, and enthusiasm to succeed in this role, we encourage you to apply.



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