Learner Engagement Advisor

3 weeks ago

Hounslow, Greater London, United Kingdom KM Education Recruitment Ltd Full time
Job Title: Learner Engagement Advisor

Location: Hybrid working – 2-3 days office based per week

Salary: £27,000 - £30,000 (Depending on experience)

Package: Excellent Holiday Entitlement, Pension + Much More

Type: Full Time, Permanent

Key Responsibilities:

As a Learner Engagement Advisor, you will be the key point of contact for incoming learner enquiries, who are interested in enrolling on to our clients Apprenticeship programmes. You will engage with potential learners and provide information, advice and guidance, ensuring programmes meet the needs of the learner and employer. You will be responsible for eligibility checks, arranging Initial Assessments and liaising with appropriate Tutors to set up enrolments. You will also liaise with internal and external stakeholders to ensure timely completion of learner enrolment process. Additionally, you will provide IAG and support as part of the enrolment and induction process. You will conduct group information sessions online to promote / explain the content and expectations of apprenticeship programmes. Finally, you will complete documentation accurately, ensuring that all paperwork meets compliance standards.

Requirements:

The ideal candidate will have experience of working within a similar role within the training industry (e.g. IAG; careers development; employability; apprenticeship sectors) - though this is not essential. You must hold GCSE Grade A-C or equivalent in English and Maths. You must also hold or be willing to work towards an IAG Qualification. You will need to be proficient in using Microsoft Office / IT and have strong communication skills. You will also need to be highly organised and able to manage your own workload effectively. Finally, you must be flexible with travel.

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