Telephony Infrastructure Specialist

1 week ago


Kingston upon Thames, Greater London, United Kingdom Red King Resourcing Full time

Red King Resourcing is a well-established Client recruiting for an experienced Voice & Data Specialist to drive technical delivery of their ongoing telephony transformation project. This role involves managing and supporting large-scale telephony and network infrastructure within a complex organisational environment.

Job Description:
  1. Project Delivery: Work with the technical team to deliver the telephony transformation project, ensuring alignment with business objectives.
  2. Service Management: Provide day-to-day management and support of telephony and network infrastructure services.
  3. Solution Design: Collaborate with the Network and Telephony Design Manager to design and implement advanced solutions.
  4. Strategic Initiatives: Contribute to the development and execution of strategic voice and data initiatives.
  5. Infrastructure Support: Support and maintain a large-scale network and telephony infrastructure in a complex organisational environment.
  6. Troubleshooting: Troubleshoot and resolve issues related to telephony and networking technologies to ensure service continuity.
  7. Compliance: Ensure compliance with industry standards and best practices for network and telephony services.
Requirements:
  1. Proven experience in managing and supporting telephony and network infrastructure in a mature, large-scale environment.
  2. Expertise in telephony technologies such as MS Teams Telephony, VoIP, Unified Communications (UC), switchboards, and contact centres.
  3. In-depth knowledge of data networking protocols, including TCP/IP, OSPF, DHCP, DNS, and BGP.
  4. Familiarity with networking technologies such as fabric networking.
  5. Strong analytical and troubleshooting skills with a focus on delivering high-quality service.

Salary: $80,000 - $110,000 per annum, depending on experience.


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