Community Liaison Officer

2 weeks ago


Hastings, United Kingdom Skilled Careers Ltd Full time

We are seeking a highly skilled and proactive Resident Liaison Officer to join our team at Skilled Careers Ltd in Hove, West Sussex.

The successful candidate will be responsible for ensuring excellent customer care and maintaining positive relationships with all stakeholders, while working towards minimizing disruption to residents and establishing positive relationships with all parties involved.

Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues.
  • Maintaining property records and conducting validation surveys.
  • Facilitating communication between stakeholders.

Requirements:

  • Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
  • Occupied refurbishment knowledge is also desirable
  • Strong health and safety knowledge
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self-motivated
  • Driving licence

Salary:** £32,000 - £38,000 per annum, depending on experience.



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