Director of Patient Experience

3 days ago


Harlow, Essex, United Kingdom LloydsPharmacy Clinical Homecare Ltd Full time

LloydsPharmacy Clinical Homecare Ltd is seeking an exceptional leader to shape and execute a comprehensive strategy for delivering outstanding patient service across all channels.

About the Role

We are looking for a Director of Patient Experience who will drive excellence, operational efficiency, and quality assurance in alignment with our organisation's standards.

This role requires a seasoned professional with a passion for delivering exceptional patient service. The successful candidate will be responsible for developing and implementing a patient-centric strategy that meets the needs of our patients and stakeholders.

Key Responsibilities:

  • Develop and implement a patient-centric strategy that meets the needs of our patients and stakeholders
  • Drive excellence, operational efficiency, and quality assurance in alignment with our organisation's standards
  • Lead a team of professionals to achieve outstanding patient experience across all channels
  • Collaborate with cross-functional teams to ensure seamless delivery of patient services

Requirements:

  • At least 5 years of experience in a leadership role within the healthcare industry
  • Proven track record of delivering exceptional patient service and improving patient outcomes
  • Strong leadership and communication skills, with the ability to inspire and motivate a team
  • Ability to work collaboratively with cross-functional teams to achieve organisational goals

What We Offer:

  • A competitive salary of £65,000 - £80,000 per annum
  • A comprehensive benefits package, including pension scheme, life insurance, and private healthcare
  • Ongoing training and development opportunities to enhance your career
  • A dynamic and supportive work environment that values innovation and collaboration

About LloydsPharmacy Clinical Homecare Ltd

We are a leading provider of clinical homecare services, dedicated to delivering high-quality patient care and support. Our mission is to improve patient outcomes through innovative and tailored solutions.



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