Director of Patient Experience
3 days ago
LloydsPharmacy Clinical Homecare Ltd is seeking an exceptional leader to shape and execute a comprehensive strategy for delivering outstanding patient service across all channels.
About the RoleWe are looking for a Director of Patient Experience who will drive excellence, operational efficiency, and quality assurance in alignment with our organisation's standards.
This role requires a seasoned professional with a passion for delivering exceptional patient service. The successful candidate will be responsible for developing and implementing a patient-centric strategy that meets the needs of our patients and stakeholders.
Key Responsibilities:
- Develop and implement a patient-centric strategy that meets the needs of our patients and stakeholders
- Drive excellence, operational efficiency, and quality assurance in alignment with our organisation's standards
- Lead a team of professionals to achieve outstanding patient experience across all channels
- Collaborate with cross-functional teams to ensure seamless delivery of patient services
Requirements:
- At least 5 years of experience in a leadership role within the healthcare industry
- Proven track record of delivering exceptional patient service and improving patient outcomes
- Strong leadership and communication skills, with the ability to inspire and motivate a team
- Ability to work collaboratively with cross-functional teams to achieve organisational goals
What We Offer:
- A competitive salary of £65,000 - £80,000 per annum
- A comprehensive benefits package, including pension scheme, life insurance, and private healthcare
- Ongoing training and development opportunities to enhance your career
- A dynamic and supportive work environment that values innovation and collaboration
About LloydsPharmacy Clinical Homecare Ltd
We are a leading provider of clinical homecare services, dedicated to delivering high-quality patient care and support. Our mission is to improve patient outcomes through innovative and tailored solutions.
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