Transportation Technology Expert
1 day ago
Tiger Resourcing Group is a leading recruitment agency specializing in IT and engineering roles. We are passionate about connecting talented professionals with innovative companies that shape the future of transportation technology.
Job DescriptionAs a Technical Support Engineer at our client's headquarters in Lewes, East Sussex, you will play a crucial role in ensuring the smooth operation of passenger information systems for public transport. Your primary responsibilities will include:
- Attending customer sites across the UK to perform installations, repairs, surveys, and upgrades of equipment.
- Providing technical support via email, phone, and video conferencing platforms.
- Collaborating with sales, R&D, and production teams to resolve issues and improve product performance.
- Delivering training to customers on in-house software and hardware solutions.
- Ability to work independently or as part of a team, demonstrating flexibility in problem-solving.
- Experience in repairing electrical and electronic devices (soldering, cable repairs, crimping).
- Full UK driving license and willingness to travel within the UK and occasionally abroad.
- Excellent written and verbal communication skills.
- Proficient with Windows operating systems and Microsoft Office packages.
- Familiar with networking and serial protocols.
- A well-organized approach to tasks with the ability to manage multiple projects simultaneously.
- Comfortable with overnight stays away from home when required.
- Experience with serial communication standards and protocols.
- Familiarity with Linux operating systems.
- Understanding of electrical and electronic system design (circuit diagrams, wiring).
- Previous technical support experience, especially in the public transport or manufacturing sectors.
Lewes, East Sussex
Estimated Salary£45,000 - £55,000 per annum
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