Transportation Technology Expert

1 day ago


Lewes, East Sussex, United Kingdom Tiger Resourcing Group Full time
About the Company

Tiger Resourcing Group is a leading recruitment agency specializing in IT and engineering roles. We are passionate about connecting talented professionals with innovative companies that shape the future of transportation technology.

Job Description

As a Technical Support Engineer at our client's headquarters in Lewes, East Sussex, you will play a crucial role in ensuring the smooth operation of passenger information systems for public transport. Your primary responsibilities will include:

  • Attending customer sites across the UK to perform installations, repairs, surveys, and upgrades of equipment.
  • Providing technical support via email, phone, and video conferencing platforms.
  • Collaborating with sales, R&D, and production teams to resolve issues and improve product performance.
  • Delivering training to customers on in-house software and hardware solutions.
Requirements
  • Ability to work independently or as part of a team, demonstrating flexibility in problem-solving.
  • Experience in repairing electrical and electronic devices (soldering, cable repairs, crimping).
  • Full UK driving license and willingness to travel within the UK and occasionally abroad.
  • Excellent written and verbal communication skills.
  • Proficient with Windows operating systems and Microsoft Office packages.
  • Familiar with networking and serial protocols.
  • A well-organized approach to tasks with the ability to manage multiple projects simultaneously.
  • Comfortable with overnight stays away from home when required.
Desirable Skills
  • Experience with serial communication standards and protocols.
  • Familiarity with Linux operating systems.
  • Understanding of electrical and electronic system design (circuit diagrams, wiring).
  • Previous technical support experience, especially in the public transport or manufacturing sectors.
Location

Lewes, East Sussex

Estimated Salary

£45,000 - £55,000 per annum



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