Customer Success Advocate

1 week ago


Bridgend, Bridgend county borough, United Kingdom IrvinGQ Full time
Job Description
The Technical Support Engineer is a key member of our team, responsible for ensuring customers enjoy long-term satisfaction with our products and services. This role involves working closely with customers to understand their evolving needs and developing solutions to meet those needs.

Key Skills and Qualifications
- Strong technical understanding of product lifecycle management
- Excellent communication and problem-solving skills
- Ability to work collaboratively as part of a supportive team

Company Overview
IrvinGQ is a world-leading supplier of parachutes, aerial delivery systems and naval decoys to customers around the world. We create innovative products that our customers know they can rely on in highly challenging conditions where there are no second chances.

Why Join Us?
- Opportunity to work on exciting projects with a leading company in the industry
- Collaborative and supportive team environment
- Comprehensive benefits package including pension scheme, life assurance, cycle-to-work scheme, company sick pay, corporate eyecare vouchers, and health cash plan

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