Chief Marketing Officer

4 weeks ago

Manchester, United Kingdom House of Fraser Full time
Job Title: Head of Marketing

We are seeking an experienced Head of Marketing to lead our Financial Services business. The successful candidate will be responsible for developing and executing a comprehensive marketing strategy to drive performance and enable us to meet our strategic objectives.

Key Responsibilities:
  • Define and deliver the FGFS marketing strategy and effectiveness
  • Create and drive customer communications that drive the right KPIs, improve commercial performance, and maximise return on investment
  • Continually develop and improve the multi-channel marketing by leveraging relevant data and technology
  • Lead and drive a business unit with a culture of high performance and the potential of people maximised
  • Identify, build, and maintain key internal and external stakeholder relationships to ensure the marketing strategic objectives are met
About You:
  • Extensive knowledge of designing and delivering complex multi-channel marketing strategies
  • Extensive experience of digital marketing
  • Experience of building a strong customer-facing brand
  • Knowledgeable/experienced in retail (catalogue/e-comm) gaming and/or financial services sectors
  • Understanding/experience of print/publications (desirable)
  • Proven track record of leading transformation and delivering a growth agenda
  • Extensive experience in managing a range of suppliers/agencies to deliver value/ROI
  • Knowledgeable in using various social media platforms
  • Strong data and analytical skills with experience of interpreting test results and drawing relevant conclusions
  • Strategic thinker and problem solver
  • Knowledgeable in market trends
  • Commercially savvy and performance-driven
  • Excellent leadership and management skills and proven track record in developing people
  • Excellent stakeholder management skills
  • Proven track record in influencing at an Executive level
What We Offer:

FGFS operates within a regulated environment, and any offer of employment will be subject to satisfactory background checks being completed. These include a criminal record check, a financial check, and verification of employment references.

This position is within the remit of the Senior Managers and Certification Regime (SMCR), as set out within the Financial Conduct Authority (FCA) regulatory handbook. Individuals must obtain approval from the FCA prior to carrying out a SMF or Certified role. Once approved, Senior Managers will assume a Duty of Responsibility under the Financial Services and Markets Act (FSMA) and may be held personally accountable if they fail to take reasonable steps to ensure FCA regulatory requirements are adhered to at all times.

Along with your benefits package, we also offer a wide range of perks for our colleagues, including a wellbeing programme, access to the Retail Trust charity, and opportunities for career development and recognition.

How to Apply:

Our Recruitment Team will be reviewing applications, and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter. If successful, we anticipate two further interview stages with the Hiring Manager/wider team, which will be more technically focused and could include a presentation/task to see your skills in action.

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