Business Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Business Manager to join our team at We Are Swim. As a Business Manager, you will be responsible for leading and supervising a team to ensure the efficiency and profitability of our swim programmes.
Your key responsibilities will include:
- Implementing business plans and strategies to drive growth and profitability
- Ensuring the company has the necessary resources to complete its activities
- Organizing and coordinating operational practices to deliver a premium customer experience
- Supervising the work of the team and providing feedback to improve efficiency and quality
- Maintaining relationships with internal and external stakeholders
- Gathering and analysing data to inform performance and responsibilities
- Assessing and reporting site performance against objectives
- Contributing to the storytelling of our people across the We Are Swim brand
Key Skills and Attributes
We are looking for a candidate with the following skills and attributes:
- Self-reflection, authenticity, and a genuine desire to invest in people
- Effective communication, planning, and preparation skills
- Ability to provide high-quality feedback to mentor and guide others
- Outstanding interpersonal skills to support effective working relationships
- Positive attitude, high energy, and ability to work remotely
- Reliability, trustworthiness, and ability to travel nationally
Knowledge and Experience
We are seeking a candidate with the following knowledge and experience:
- Qualifications in Business Management or relevant fields
- Leadership and mentoring qualifications
- Commercially driven with experience of working with Key Performance Indicators
- Thorough understanding of business processes and strategy development
- Knowledge of legal aspects of the role, including Health and Safety, Safeguarding, and Data Protection
- Enhanced knowledge through recent and regular CPD opportunities and vocational experience
About We Are Swim
We Are Swim is a leading provider of swim programmes and services. Our mission is to revolutionise swimming and change lives. We believe every child should have the opportunity to learn-to-swim and love to swim. We operate in school and university venues, delivering a best-in-class learn-to-swim experience in the local community for 3-11 year olds.
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