Digital Specialist

3 days ago


Tunbridge Wells, Kent, United Kingdom AXA Full time
Transforming Digital Services at AXA – Global Healthcare

AXA – Global Healthcare is embarking on a significant transformation journey to deliver new digital services to its customers and streamline business processes. To achieve this, we're seeking a talented Digital and Website Specialist to join our Marketing team.

Key Responsibilities:
  • Support the Website & Digital Lead in prioritizing, testing, and implementing regular development sprints.
  • Manage ad-hoc website changes needed to support technical SEO optimization with support from our SEO agency.
  • Contribute to the launch of high-profile and critical innovation and transformation projects, including the launch and ongoing improvement of a new all-in-one app.
  • Use performance and other analytics to track and evaluate website performance, recommend improvements, and produce reports for management.
  • Support website content, including meta tags, headers, and on-page elements, for SEO.
  • Monitor and analyze website performance using SEO tools and make data-driven recommendations for improvement.
  • Continuously look to make improvements to the website ensuring it is accessible to users with access needs.
  • Work with the front-end and UX developers to improve website and app UX.
  • Monitor performance of the website and identify ongoing optimizations and improvements.
Requirements:
  • Previous experience of using a content management system, ideally Optimisely CMS 12.
  • Proven track record of web development activity and achievements.
  • UX experience with proven track record in optimizing and improving web customer journeys.
  • Expertise in SEO best practices, preferable within Financial Services or Digital services industry.
  • Strong understanding of SEO tools and techniques, including keyword research, on-page optimization, and link building.
  • Experience implementing a variety of web analytics tools.
  • Highly analytical with proven experience in using behavioral data to improve the website experience.
  • Omnichannel digital expertise.
  • Experience managing a team of both content editors and backend developers.
What We Offer:
  • Competitive annual salary dependent on experience.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.

Proud to be part of the AXA Group, AXA – Global Healthcare specialises in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical checkup to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.


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