Underwriting and Legal Associate
3 weeks ago
Job Summary
We are seeking an experienced Underwriting and Legal Assistant to join our Trade UK team at Screwfix. The successful candidate will play a key role in supporting the management of existing customers' debt, ensuring we onboard new business in the right way while managing risk.
About the Role
- Work closely with customers, stores, and B2B teams to build relationships, support new applications, credit limit increases, and other general account queries.
- Provide advice and guidance on credit applications and risk in accordance with our credit policy. Support new credit applications & increases in line with our policy and put forward recommendations to the Trade Credit Underwriting and Legal Specialist.
- Obtain and evaluate customer information from various financial agencies for the purposes of assessing credit risk and worthiness.
- Investigate suspected fraud matters – work with Trade UK and our loss prevention teams at pace to identify potential fraud and assist with wider fraud prevention strategies.
- Liaise with our stores and delivery partners where we have disputes, manage reporting, and ensure we maintain our high levels of recovery.
- Support with producing internal reporting on account performance, aged debt, forecasting, and KPI's.
- Prepare accounts for legal action and provide instructions to our legal collection partners throughout the collection and recovery process.
- Support on projects and initiatives that improve existing processes and the customer journey.
- Ensure all standard operating procedures are complete and updated annually.
- Ensure compliance with Group Financial Reporting Manual and Screwfix internal controls.
- Identify process improvement opportunities as part of Screwfix Smart Working.
Requirements
- Experience of working with credit limits (under writing / credit vetting), or accounts receivable would be advantageous.
- Excellent interpersonal skills and ability to communicate effectively across the business and with third parties.
- Intermediate Excel skills as a minimum.
- Financial acumen - ability to analyse and interrogate high volumes of data to guide decisions, with attention to detail.
- Knowledge of Microsoft Dynamics or Coda would be advantageous.
- Ability to develop solutions to problems and identify process improvement opportunities.
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