Universal Credit Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

Job Summary:

We are seeking a skilled and dedicated individual to join our Help to Claim Team as a Generalist Adviser. As a key member of our team, you will provide expert guidance and support to clients navigating the Universal Credit system.

Key Responsibilities:

  • Deliver high-quality advice and guidance to clients on Universal Credit entitlement and eligibility
  • Assess client needs and develop personalized support plans
  • Collaborate with internal stakeholders to ensure seamless service delivery

About Us:

Citizens Advice Birmingham is a leading provider of free, independent advice and support services. We are committed to empowering individuals and communities to achieve their full potential.



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