Universal Credit Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

Job Summary:

We are seeking a skilled Generalist Adviser to join our Help to Claim Team at Citizens Advice Birmingham. As a key member of our team, you will provide expert support to individuals navigating the Universal Credit system.

Key Responsibilities:

  • Deliver high-quality advice and guidance to clients on Universal Credit-related matters.
  • Work collaboratively with colleagues to ensure seamless service delivery.
  • Stay up-to-date with changes in Universal Credit policy and procedures.

Requirements:

  • Proven experience in a similar role or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Us:

Citizens Advice Birmingham is a leading provider of free, independent advice and guidance. We are committed to empowering individuals and communities to achieve their full potential.



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