Customer Experience Director
6 days ago
We are seeking a highly experienced Customer Experience Director to join our team at Barker Ross. As a key member of our leadership team, you will be responsible for driving customer satisfaction and improving customer experiences.
About the Role:The ideal candidate will have a proven track record of delivering customer satisfaction and revenue growth in a B2B environment. You will be responsible for developing the team, identifying commercial opportunities, and implementing strategies to improve customer retention and reduce complaints.
Responsibilities:- Developing the team to achieve exceptional customer service standards
- Driving revenue growth through effective sales strategies
- Identifying and implementing cost-saving initiatives
- Improving customer retention and reducing complaints
We are looking for a highly motivated and experienced Customer Experience Director who has a proven track record of delivering customer satisfaction and revenue growth. A degree education and leadership/management courses are desirable.
Salary:£60,000 - £75,000 per annum depending on experience
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Transport Operations Director
2 weeks ago
Chepstow, Monmouthshire, United Kingdom Acorn by Synergie Full timeAcorn by Synergie, a leading global food service wholesaler, is seeking an experienced Transport Operations Director to play a key role in optimizing transport operations and leading a team of drivers. The company offers a diverse range of products and services, ensuring exceptional customer service and quality.Job Overview:The successful candidate will be...
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Customer Service Operations Director
4 weeks ago
Chepstow, Monmouthshire, United Kingdom Autograph Recruitment Full timeAchieve Excellence in Customer ServiceWe are partnered with a successful, local business in Chepstow, constantly growing with national and international presence. Their aim is to provide customised solutions for a variety of clients and needs.About the Role:Lead the team to deliver the best service and achieve results.Drive the team with a hands-on approach,...
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Culinary Experience Coordinator
3 weeks ago
Chepstow, Monmouthshire, United Kingdom Compass Group UK & Ireland Full timeWe have a fantastic opportunity for a passionate Culinary Experience Coordinator to help us create exceptional food experiences for Defence on a full-time basis.As a Culinary Experience Coordinator, you will be working in a dynamic and hard-working team to create an outstanding culinary experience for our customers in the market-leading food service company...
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Customer Service Representative
7 days ago
Chepstow, Monmouthshire, United Kingdom First Home Improvement Full timeJob Description:As a Customer Service Advisor at First Home Improvement, you will be responsible for communicating with customers to deliver funding allowances and promoting the company's services. Your duties will include engaging with existing customers, booking appointments, and filing reports. You will also deal with questions and queries to improve...
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Director of People Operations
4 weeks ago
Chepstow, Monmouthshire, United Kingdom DEEP Full timeWe are seeking an accomplished Director of People Operations to accelerate our people strategy at DEEP. As a key member of our executive team, you will be responsible for developing, implementing, and overseeing our policies, talent management, and workforce planning. Your expertise will be crucial in driving our values throughout the organisation, ensuring...
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Logistics Director
6 days ago
Chepstow, Monmouthshire, United Kingdom Red Kite Waste Full timeJob OverviewAt Red Kite Waste, we are seeking a skilled Transport Manager to join our team. The successful candidate will have experience in routing specialist vehicles and managing front-line drivers. Key responsibilities include managing drivers, routing vehicles, and offering customer services.Key Responsibilities* Manage and coordinate the movement of...
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Senior Customer Services Leader
7 days ago
Chepstow, Monmouthshire, United Kingdom Barker Ross Full timeJob Title:Senior Customer Services LeaderAbout the Role:We are seeking a highly motivated and experienced Senior Customer Services Leader to join our team at Barker Ross. As a key member of our leadership team, you will be responsible for driving customer satisfaction and improving processes.The ideal candidate will have a proven track record of delivering...
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Part-Time Customer Service Representative
4 days ago
Chepstow, Monmouthshire, United Kingdom Coventry Building Society Full timeAbout the Role">We're seeking a Part-Time Customer Service Representative to join our team in Chepstow on Saturdays. As a member of our community-focused branch, you'll play a crucial role in supporting our customers.">Key Responsibilities">You will:">">Support customers in a caring and helpful manner">Work collaboratively with colleagues to achieve shared...
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Customer Service Representative
7 days ago
Chepstow, Monmouthshire, United Kingdom Coventry Building Society Full timeAbout the JobWe are looking for a Customer Service Representative to join our team in our Chepstow branch. The successful candidate will provide exceptional customer service to our clients and ensure that they have a great experience with us.Key ResponsibilitiesHandle customer inquiries and resolve any issues in a timely and efficient manner.Process cash...
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Leisure Entertainment Director
6 days ago
Chepstow, Monmouthshire, United Kingdom Arena Racing Company Full timeRacing Operations Manager Job SummaryJoin our team as a Racing Operations Manager, responsible for overseeing the execution of horse racing events at our 21 venues. This is an exciting opportunity to develop your career in a dynamic and growing industry.Key Performance Indicators Deliver high-quality events that exceed customer expectations...
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Regional Marketing Director
2 weeks ago
Chepstow, Monmouthshire, United Kingdom Arena Racing Company Full time**Company Overview:**Arena Racing Company is a leading player in the UK sports industry, operating multiple premier racecourse venues.We are seeking an experienced Regional Marketing Manager to drive admissions and ticket revenue growth for our West region.This exciting opportunity will see you working closely with our central marketing team to develop and...
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Telecom Development Manager
3 hours ago
Chepstow, Monmouthshire, United Kingdom TXO Systems Ltd Full timeJoin Our TeamWe are seeking a highly motivated and experienced Business Development Director to join our team at TXO Systems Ltd. As a key member of our sales team, you will be responsible for driving new business development and associated service sales within the company's Repair division.Job Requirements:Minimum 5 years' experience in business development...
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Strategic Sales Leader
3 hours ago
Chepstow, Monmouthshire, United Kingdom TXO Systems Ltd Full timeJob DescriptionWe are seeking a highly skilled Business Development Director to join our team at TXO Systems Ltd, a leading provider of sustainable telecom network solutions. The ideal candidate will be responsible for driving new business development and associated service sales within the company's Repair division.Key Responsibilities:Proactively identify...
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Property Funding Allowance Coordinator
7 days ago
Chepstow, Monmouthshire, United Kingdom First Home Improvement Full timeRole Overview:The Property Funding Allowance Coordinator plays a vital role in supporting our customers and promoting our services. As a key member of the Customer Service team, you will be responsible for delivering exceptional customer service, booking appointments, and filing reports. Your duties will include communicating with customers, promoting our...
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Store Leadership Professional
1 week ago
Chepstow, Monmouthshire, United Kingdom Poundland Full timeAssistant Store Manager OpportunityDrive sales and enhance customer experiences in a dynamic store environment.Poundland is seeking an ambitious Assistant Store Manager to lead, inspire, and excel. As a vital link between the Store Manager and the store team, you will play a pivotal role in shaping experiences for both your team and customers. Your daily...
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Home Improvement Support Specialist
1 week ago
Chepstow, Monmouthshire, United Kingdom First Home Improvement Full timeAbout the Role:First Home Improvement is seeking a Home Improvement Support Specialist to join our successful Customer Service team. As a key member of the team, you will be responsible for delivering exceptional customer service, promoting our services, and improving customer satisfaction. Your duties will include communicating with customers, booking...
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Retail Store Assistant
6 days ago
Chepstow, Monmouthshire, United Kingdom Tesco Partners Full timeJob OverviewThis role involves working as a Customer Service Associate in one of our stores. You'll help serve our shoppers better every day by providing excellent customer service, working safely, and effectively.You'll be part of a dynamic team that works together to drive service and sales, reduce waste and shrink, and deliver profit. Your ability to...
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Assistant Store Team Leader
3 weeks ago
Chepstow, Monmouthshire, United Kingdom Poundland & Dealz Full timeAs a vital link between the Store Manager and the store team, you'll play a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve.Your day-to-day actions will drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG...
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Food Delivery Professional
6 days ago
Chepstow, Monmouthshire, United Kingdom Recruitment Solutions Wales Full timeDelivering goods and services to customers across designated routes is a core aspect of this role. As a key member of our team at Recruitment Solutions Wales, you will be responsible for maintaining regular communication with route dispatchers, ensuring timely deliveries, and providing excellent customer service.Key Responsibilities:Maintaining relationships...
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Chepstow Saturday Branch Support Assistant
1 week ago
Chepstow, Monmouthshire, United Kingdom Coventry Building Society Full timeAbout UsWe are a friendly and welcoming society located in the heart of our local community, striving to provide exceptional support to our customers. Our team is dedicated to creating a warm and inclusive environment where everyone feels valued.Job Description:We are currently seeking a part-time Customer Service Assistant to join our Chepstow branch team...