Senior Technical Documentation Specialist
2 weeks ago
CDP is seeking a skilled Senior Technical Writer to join our Product team. As a key member of our team, you will be responsible for creating high-quality documentation that enables teams to deliver world-class product experiences.
The ideal candidate will have experience in establishing and maturing a Technical Writing domain within an agile-led digital organization. You will work closely with product owners, designers, and developers to gather requirements, identify documentation needs, and ensure accuracy and consistency with product updates.
This role requires excellent communication and collaboration skills, with the ability to work effectively with in-house employees from various functions. You will be responsible for creating and maintaining documentation, including API guides, release notes, user guides, and process workflows.
The successful candidate will have a proven track record of delivering high-quality documentation and will be passionate about delivering world-class product experiences.
Key Responsibilities:
- Collaborate with product owners, designers, and developers to gather requirements and identify documentation needs
- Create and maintain high-quality documentation, including API guides, release notes, user guides, and process workflows
- Engage with stakeholders to identify critical gaps or inconsistencies in existing documentation
- Prioritize both new documentation needs and revising existing documentation to ensure accuracy and consistency with product updates
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