Mandarin and English Support Officer

4 days ago

Belfast, United Kingdom United Kingdom Education Centre Full time

Job Title: Mandarin and English Support Officer

Job Overview:

A Support Officer is required to provide professional administration support and customer service to international students. The successful candidate will be responsible for managing the whole cycle of student applications, including recruitment, after-sales consultation, and administrative tasks.

Key Responsibilities:

  • Share responsibility for the recruitment of international students and assist the team to achieve recruitment targets.
  • Provide high-quality customer service and consultation to students.
  • Process student applications, including helping students fill in forms, tracking progress, and updating information in student files.
  • Liaise with universities and students to track applications, arrange interviews, and field enquiries.
  • Support the recruitment of international students and assist the team to achieve targets.
  • Be available for company training and information sessions.
  • Maintain good communication with colleagues and keep the centre manager informed of application statuses.

Requirements:

  • University degree in any discipline.
  • At least 1 year of administration experience in the education industry.
  • Excellent written and verbal communication skills in English and Mandarin.
  • Excellent customer service and communication skills.
  • Responsible, mature, organised, and honest.
  • Team player with minimum supervision.
  • Ability to meet targets and deadlines.

How to Apply: If you are interested in this position, please send your CV and a cover letter to the relevant contact for the UK Education Centre.

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