Management Team Member
4 weeks ago
As a key member of our store management team, you will be responsible for leading and guiding your team to deliver exceptional customer service and achieve business objectives.
Key responsibilities include:
- Leading your team to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What we offer our Team Leaders:
- Annual bonus up to 3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
We want to hear from you if you are a motivated and enthusiastic individual who is looking to take the next step in your career.
*Please note internally this role is called Team Leader
INDTL
Want to know what it's like to work for us? Find out from our colleague Fabiana
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