Luxury Service Ambassador
3 weeks ago
We are Bamford Collection, a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
Exciting OpportunityAn exciting opportunity has arisen to join our growing Food and Beverage team within a luxury wellness club in the heart of Cotswold.
You will play a key part in delivering exceptional service to our members and be an Ambassador for the Bamford Collection values.
Key Responsibilities:- Create strategies with the line manager to improve team performance, morale, and engagement.
- Lead with a passion for delivering extraordinary customer service and attention to detail.
- Able to accommodate members' requests with a 'can do' attitude.
- Excellent communication skills with members, the Club team, and the Kitchen.
- Work variable shifts including weekends and opening/closing shifts.
- Opportunities for management progression.
- Bar knowledge is essential.
- Experience in events is preferred.
- Attention to detail is crucial.
- Luxury environment experience is necessary.
- Familiarity with food and drink is required.
- Discounts on products, treatments, and dining experiences.
- Paid volunteering days with a chosen charity.
- Subsidised private medical insurance through Bupa.
- Pension scheme with employer contributions.
- Life assurance cover equivalent to a year's salary.
- Mental health support programme.
£11.80 per hour + tronc benefits
Estimated Salary: £25,000 - £30,000 per annum (based on 40 hours/week)
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