Luxury Service Ambassador

3 weeks ago


West Suffolk, United Kingdom Bamford Collection Full time

We are Bamford Collection, a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

Exciting Opportunity

An exciting opportunity has arisen to join our growing Food and Beverage team within a luxury wellness club in the heart of Cotswold.

You will play a key part in delivering exceptional service to our members and be an Ambassador for the Bamford Collection values.

Key Responsibilities:
  • Create strategies with the line manager to improve team performance, morale, and engagement.
  • Lead with a passion for delivering extraordinary customer service and attention to detail.
  • Able to accommodate members' requests with a 'can do' attitude.
  • Excellent communication skills with members, the Club team, and the Kitchen.
  • Work variable shifts including weekends and opening/closing shifts.
  • Opportunities for management progression.
Requirements:
  • Bar knowledge is essential.
  • Experience in events is preferred.
  • Attention to detail is crucial.
  • Luxury environment experience is necessary.
  • Familiarity with food and drink is required.
Perks and Benefits:
  • Discounts on products, treatments, and dining experiences.
  • Paid volunteering days with a chosen charity.
  • Subsidised private medical insurance through Bupa.
  • Pension scheme with employer contributions.
  • Life assurance cover equivalent to a year's salary.
  • Mental health support programme.
Compensation:

£11.80 per hour + tronc benefits

Estimated Salary: £25,000 - £30,000 per annum (based on 40 hours/week)



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