Public Service Ambassador

2 days ago


West Midlands Combined Authority, United Kingdom Coventry City Council Full time
Job Description: Public Service Ambassador

The Coventry City Council is recruiting a Public Service Ambassador to provide cover for the front-line library service. As a Public Service Ambassador, you will play a key role in promoting a positive image of the council and its services. You will be responsible for ensuring that library visitors receive a warm welcome and have access to the resources they need to succeed.

About the Role:
We are looking for someone who is passionate about public service and has excellent communication skills. The ideal candidate will have IT knowledge and be able to participate in events such as rhyme times and storytimes. They will also need to ensure that library spaces are welcoming to all and have enthusiasm for sharing books and reading.

Key Responsibilities:
  • First point of contact for library visitors
  • Using the library computer system and helping people to use IT
  • Answering questions on a wide variety of subjects
  • Participating in events and activities for example rhyme times
  • Moving books around the library
  • Promoting book displays

Working Hours: Working at any of the 14 Coventry City Council Libraries across the city as and when required. You can specify your shift availability between 9.30am and 12.00pm on weekdays, 12.00pm and 5.00pm on Saturdays, and 1.00pm and 6.00pm on Sundays. You will need to be available at least 4 x 3 hour shifts per week over 4 different days, to include either a Saturday or a Sunday.

Salary: £18,065 - £19,610 per annum (pro-rata).

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