Housekeeping Porter Position

5 days ago


London, Greater London, United Kingdom AccorHotel Full time

An exceptional opportunity has arisen for a Night Porter to join our team at the Raffles London at the OWO.

As a Night Porter, you will work closely with the evening room attendants and housekeeping team to provide all necessary supplies and amenities to guest rooms, ensuring maximum guest satisfaction through an intuitive service. You will also act as an ambassador of the Raffles Values during interactions with guests and colleagues.

Key responsibilities of the Night Porter include:

  • Accepting and distributing incoming deliveries according to SOP
  • Responding to guest requests in a timely manner
  • Supporting the evening team to deliver exceptional service
  • Ensuring service areas, guest corridors, and back of house stairs are always clean and tidy
  • Respecting guest privacy by being quiet and respectful in corridors and service spaces
  • Using chemicals according to training and COSSH
  • Undertaking additional responsibilities in the absence of the line manager or senior employee
  • Performing other duties as required or assigned, including working in a different department or restaurant than usually assigned
  • Maintaining cleaning equipment and storage rooms to ensure an outstanding 5-star environment and seamless guest experience
  • Adhering to grooming standards and presenting a well-presented, clean, and ironed uniform

Remote Work : No

Employment Type : Full-time



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