Customer Experience Coordinator

1 week ago


Coleraine, United Kingdom Greggs Full time
Customer Service Excellence
We're excited to announce a new opportunity for a Customer Experience Coordinator to join our Greggs team In this role, you will be responsible for creating an exceptional customer experience, both in-store and online. You will lead by example, demonstrating our company values and striving for excellence in everything you do.

Key responsibilities include:

* Delivering outstanding customer service and building strong relationships with regular customers* Managing and motivating the team to achieve sales targets and improve customer satisfaction* Maintaining the shop floor, including organization, visual merchandising, and cleanliness* Preparing products and operating ovens* Supporting the management team in achieving business objectives

This role offers a competitive salary of £26,000 - £33,000 per year, paid weekly. Additional benefits include a generous colleague discount, free hot drinks, and a pension scheme. We also offer access to a confidential helpline and savings and discounts program to support your wellbeing.

We are looking for someone with previous supervisory experience in a similar environment. If you are passionate about delivering exceptional customer experiences and have a strong desire to succeed, please apply now.

About us: At Greggs, we pride ourselves on being a values-driven business. We believe in treating every colleague like family, with respect, inclusivity, and kindness. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs.

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