Starbucks Shift Supervisor

1 week ago


Capel Saint Mary, Suffolk, United Kingdom EG Group Full time
Role Overview

Job Title: Starbucks Shift Supervisor

Location: Capel St Mary, IP9 2JJ

Hours: Part-Time / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

Job Summary: We are seeking a dedicated Shift Supervisor to lead and motivate a team in our welcoming Starbucks Store. As a key member of our team, you will be responsible for managing the store when the Manager is not present, ensuring smooth operations, and promoting sales and profitability.

Key Responsibilities:

  • Lead and engage the team to achieve sales and profitability targets
  • Manage store operations, including inventory, customer service, and store cleanliness
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the Manager to achieve business objectives and goals
  • Provide excellent customer service and ensure a positive customer experience

Benefits:

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

  • Supervisory experience or experience in hospitality/retail
  • Ability to lead and motivate a team
  • Excellent communication and customer service skills
  • Ability to work flexibly, including evenings and weekends
  • Basic math skills and attention to detail

What We Offer:

We offer a range of benefits, including a competitive hourly rate, quarterly bonus incentive, and opportunities for progression and career development. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.



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