Office Support Specialist

6 days ago


Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

Job Summary

Rook Matthews Sayer is seeking a highly motivated and organized Branch Administrator to support our fantastic team in a busy customer-facing environment. As our Branch Administrator, you will take ownership of office administration accurately and efficiently, providing exceptional support to our sales team.

Key Responsibilities

  • Support the sales team with administrative duties, including uploading property details onto major property portals.
  • Deal with customer enquiries both in branch and over the phone, providing excellent customer service.
  • Maintain office expenditure within budgeted levels, ensuring efficient use of resources.

Requirements

  • Preferably experience as an Administrator/Secretary or similar role.
  • Customer-focused and comfortable in a client-facing role.
  • Resilient, positive, numerate, and detail-oriented.
  • Organized and able to prioritize workload in a fast-paced environment.
  • Keen interest in learning and keeping up to date with industry changes.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).

About Us

Rook Matthews Sayer Estate Agents are part of The Connells Group, one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names.

Our Values

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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