Senior Hospitality Operations Manager

5 days ago


Rye, East Sussex, United Kingdom The Cinnamon Care Collection Full time

Job Overview

The Cinnamon Care Collection is seeking an experienced and passionate Senior Hospitality Operations Manager to join our team. This is a fantastic opportunity for someone who is looking to take on a new challenge and make a real difference in the lives of our residents.

About the Role

We are looking for a highly organized and motivated individual who can ensure that high standards and customer satisfaction are delivered at all times. The ideal candidate will have a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

Main Responsibilities:

  • Monitor, control and manage the home's budgets, ensuring the departments use nominated suppliers.
  • Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
  • Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money.
  • Monitor and support the dining areas at meal times ensuring that the highest standards are met.
  • Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home.
  • Ensure that the whole home team are appropriately trained and customer service standards are met at all times.

Requirements

We are looking for someone who has excellent communication skills when dealing with team members, residents and family members. You will require strong leadership skills and the ability to motivate and inspire your team.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £16.09 per hour, plus company benefits and a chance to work for a Top 20 Rated Care Home Group. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional care and services, then we would love to hear from you.



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