Administrative Support Assistant

3 weeks ago


Manchester, United Kingdom Change Grow Live Full time

About the Role

We are seeking a skilled and empathetic Administrator to join our dynamic team at Change Grow Live in Manchester.

As the first point of contact, you will provide a warm and welcoming atmosphere for individuals entering treatment, while ensuring a smooth and efficient experience for external visitors and professionals.

Responsibilities

  • Front of House Support: Assist individuals in need, providing guidance and support as required.
  • Visitor Management: Greet and sign-in external visitors and professionals, ensuring all necessary procedures are followed.
  • Confidential Environment: Maintain a secure and confidential reception area.
  • Service Information: Provide information about support services offered and direct individuals to relevant resources.
  • Appointment Coordination: Greet individuals attending appointments and notify staff of their arrival.

About You

  • Office Skills: Proficient in general office procedures, including minute-taking and data entry.
  • IT Proficiency: Skilled in word processing, Excel spreadsheets, and other relevant software.
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Confidentiality: Able to maintain confidentiality and respond appropriately to requests for assistance.
  • Communication: Confident and effective verbal and written communication skills.
  • Professional Attitude: Empathetic and non-judgmental attitude towards individuals accessing our services.
  • Team Player: Willingness to work collaboratively as part of a dynamic team.

What We Offer

  • Annual Leave: 25 days holiday plus bank holidays, increasing annually for the first five years.
  • Wellness Support: A paid 'Wellness' hour each week, a 'Wellness' hub, and Employee Assistance Program.
  • Pension Scheme: Contributory pension scheme.
  • Benefits: Discounts for shopping, cinema, holidays, and other benefits.
  • Supportive Team: A friendly and supportive working environment.
  • Career Development: Training, development, and progression opportunities.
  • Referral Scheme: Refer a friend and benefit from our scheme.


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