Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our patients receive the highest level of care and attention.
Key Responsibilities- Make outbound follow-up calls to expectant patients to book appointments
- Deliver quality work across multiple tasks within required deadlines
- Provide excellent communication, both written and verbal, and possess a good telephone manner
- Listen actively and empathetically to customers' concerns
- Take ownership of customer problems and resolve them at first point of contact
- Complete data entry and processing, maintaining data entry protocols and recording information accurately
- Collaborate with the team to clarify facts, exchange information, and resolve enquiries and issues
- Basic maths, English, and computer skills are required
- Desirable: customer service experience, face-to-face or over the phone in any capacity
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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Customer Service Representative
4 weeks ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeJob OverviewBlue Arrow is seeking a highly skilled Customer Service Administrator to join our team. As a representative of our company, you will be the first point of contact for our customers, providing an outstanding service experience and exceeding their expectations.Key ResponsibilitiesComplete telephony, digital, and administrative tasks to service...
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Customer Service Representative
4 weeks ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeJob OverviewBlue Arrow is seeking a highly skilled Customer Service Administrator to join our team. As a representative of our company, you will be the first point of contact for our customers, providing an outstanding service experience and exceeding their expectations.Key ResponsibilitiesComplete telephony, digital, and administrative tasks to service...
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Customer Service Representative
1 month ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a representative of Blue Arrow, you will be the first point of contact for our customers, providing an exceptional service experience and ensuring their needs are met.Key ResponsibilitiesComplete telephony, digital,...
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Customer Service Representative
1 month ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a representative of Blue Arrow, you will be the first point of contact for our customers, providing an exceptional service experience and ensuring their needs are met.Key ResponsibilitiesComplete telephony, digital,...
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Customer Service Representative
1 month ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and ensuring that our patients receive the highest level of care.Key...
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Customer Service Representative
1 month ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and ensuring that our patients receive the highest level of care.Key...
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Customer Service Representative
3 weeks ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our patients receive the highest level of care and attention.Key ResponsibilitiesMake outbound follow-up...
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Customer Service Representative
3 weeks ago
Swadlincote, Derbyshire, United Kingdom Blue Arrow Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our bookings team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our patients receive the highest level of care and attention.Key ResponsibilitiesMake outbound follow-up...
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Customer Service Representative
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Customer Service Representative
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Swadlincote, Derbyshire, United Kingdom T. J. MORRIS LIMITED Full timeAbout the RoleJob OverviewDeliver Exceptional Customer Service - As a dedicated Team Member, you'll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.Be a Team Player - As a team player,...
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Customer Service Representative
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Swadlincote, Derbyshire, United Kingdom Trident Group Full timeAbout the RoleWe are seeking a reliable and punctual individual to provide a thorough service to our customers within our restaurant at Oakland Village care home in Derbyshire.This role will include, but is not limited to, taking orders from customers, managing sale transactions, assisting in the organizing of functions, and working in line with our vision...
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Customer Service Representative
2 months ago
Swadlincote, Derbyshire, United Kingdom Trident Group Full timeAbout the RoleWe are seeking a reliable and punctual individual to provide a thorough service to our customers within our restaurant at Oakland Village care home in Derbyshire.This role will include, but is not limited to, taking orders from customers, managing sale transactions, assisting in the organizing of functions, and working in line with our vision...
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